Cassia in the News

2023 Pinnacle Customer Experience Award Seal

2023 Pinnacle Customer Experience Award

Milaca Elim Meadows is proud to announce that we have received the 2023 Pinnacle Customer Service award! This is an honor to receive this award as we were scored in the top 15% of senior care in the nation.

Congratulations to all of our staff at Milaca Elim Meadows for your outstanding work! This highlights the level of service we provide to residents in Milaca, MN.

We were recognized as Best in Class in the following categories:

  • Personal care
  • Response to problems
  • Communication

About Pinnacle Quality Insight:

Throughout 2022, Milaca Elim Meadows residents and their families participated in monthly telephone interviews where they answered open-ended questions and rated Milaca Elim Meadows in multiple categories.

About Us:

Milaca Elim Meadows is a part of Cassia, which has a mission to foster fullness of life for older adults in the spirit of Christ’s love. Cassia provides independent and assisted living communities, memory care, skilled nursing care centers, short-term rehabilitation centers, adult day programs and a variety of community-based services for older adults across five states.